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Customer account management
By creating accounts for your customers, you are offering them an array of functions that will encourage them back to your company. A customer account will allow them to order from you with ease, and give them the option to track all of their orders in their own time; great for reassuring your customer. 7Soft offer a range of options that allow you to set up customer accounts, and with our innovative web design and website management, you can manage your customer accounts with ease.
The features that you can offer your customers with a 7soft eCommerce website include:
- Customer Sign In / Authentication:
Customers who have previously created an account can sign into their
account giving them access to all customer self-service tools.
- Forgotten Password: Customers who have forgotten their password can enter their email address to have it emailed to them.
- View Order History: Customers can view a list of all previous orders placed under their account.
- View Order Details: Customers can view the status and other details of all previous orders placed with their account.
- Real-time Shipment Tracking: If the store is configured with UPS Tracking, customers can view the real-time shipment tracking information from UPS.
- Manage Address Book: Customers can add addresses, specify default billing and shipping addresses, update addresses and delete addresses.
- Change Email / Password: Customers can change their email address or password.
A free demonstration from 7soft can demonstrate the features that we can offer you for your website. Click here for more information about our completely FREE demo!
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